Privacy Policy

Last Updated: March 2026

Introduction

Welcome to AskOut (“we,” “our,” or “us”). AskOut is a social activity platform: it helps people create and discover plans (such as sports, coffee meetups, trips, and events), join activities, and talk with other participants in the context of those plans. We are committed to protecting your privacy and explaining—in plain language—how we handle personal information when you use our mobile app and related services (together, the “Services”).

What AskOut is not. AskOut is not designed or marketed as a service for pairing people for private one-to-one introductions outside of shared activities. Interactions on AskOut are meant to support real-world participation in plans and plan-based group conversation. The product is not designed to prioritize personal introductions outside of those shared activities.

This Privacy Policy describes what data we collect, why we use it, who may see it, how we keep the community safer, and what choices and rights you have. If you do not agree with this policy, please do not use the Services.

Who We Are

The data controller responsible for your personal data in connection with AskOut is the entity operating AskOut as identified in the app or on our website. For privacy questions, contact us at hello@askout.me.

Information We Collect

We collect information you provide, information generated through use of the Services, and (where you allow it) device and location information.

Account and profile information

• Phone number (used for sign-in and account security)
• Name and similar profile details you choose to add
• Age or date of birth (where required for eligibility or safety)
• Profile fields you add, such as a short bio, prompts, education, or work
• Profile photos and other images you upload
• Optional attributes or preferences you choose to share (for example, interests or lifestyle fields offered in the app)
• Location you set or allow (such as area, city, or precise coordinates, depending on permissions and settings)
• Links or handles you add (for example, social profiles), if offered

Plans, participation, and community activity

• Plans you create, edit, or cancel, including titles, descriptions, times, and places
• Plans you view, save, or join, and your participation status
• Interactions that help others discover or engage with plans (for example, interest or engagement signals, where the app provides them)
• Messages and media sent in plan-related chats or threads we provide
• Read or delivery status for messages, where available
• Reports you submit about users or content

Content you upload

• Photos and files attached to your profile or to plans
• Metadata that may come with uploads (such as timestamps or file properties)

Usage, device, and technical data

• App events and feature usage that help us operate and improve the Services
• Device type, operating system, app version, and diagnostic logs
• IP address and approximate region derived from network information
• Identifiers used for notifications, fraud prevention, or analytics, consistent with your settings and applicable law

Authentication and security

• One-time codes (OTPs) or similar verification data
• Session tokens and security-related records

Why We Use Your Information (Purposes)

We use personal information to:

• Create and maintain accounts and profiles
• Authenticate you, protect accounts, and reduce fraud and abuse
• Show relevant plans and help you discover activities nearby or based on your preferences
• Enable joining plans, coordinating details, and participant lists where the product provides them
• Deliver plan-based messaging and notifications you expect (for example, updates about plans you joined)
• Show approximate distances or areas when location features are enabled
• Operate safety systems, investigate reports, and enforce our rules
• Measure how the Services perform, fix bugs, and develop features
• Meet legal obligations and respond to lawful requests
• Communicate with you about the Services, including policy or safety notices when appropriate

Where European data protection law applies, we rely on legal bases such as: performing our contract with you (providing the Services); our legitimate interests (for example, securing the platform, improving the product, and preventing abuse, balanced against your rights); compliance with legal duties; and consent where we ask for it (for example, certain optional permissions or marketing, if offered). You may withdraw consent where processing is consent-based, without affecting processing that was lawful before withdrawal.

How Information Is Shared

We do not sell your personal information. We may share information only as described below.

• With other participants: Your profile and content may be visible according to how the product works—for example, to people who can see a plan you created or joined, or to members of a plan chat. Do not share sensitive information in public plan fields or with people you do not trust.
• With service providers: We use vendors for hosting, messaging delivery, analytics, customer support tools, and similar functions. They process data on our instructions and under contractual protections.
• For safety and integrity: We may disclose information if we believe it is necessary to detect, prevent, or respond to abuse, fraud, illegal activity, or serious harm—or to protect the rights, safety, and security of users, AskOut, or the public.
• Legal and compliance: We may disclose information to comply with law, regulation, legal process, or governmental requests, where permitted.
• Business changes: If we are involved in a merger, acquisition, financing, or sale of assets, information may be transferred as part of that transaction, subject to appropriate safeguards.
• With your direction: When you ask us to share something or connect a third-party integration, we share as needed to fulfill your request.

Location Data

If you allow location access, we may collect precise or approximate location to:

• Show plans and activities relevant to an area you care about
• Help participants coordinate real-world meetups
• Compute distances or neighborhood context where the app displays them
• Improve discovery and safety features tied to place

You can control location through your device settings. Other users typically see what the product is designed to show (for example, an area label or a distance estimate)—not necessarily your exact live coordinates, unless you post them in content yourself.

Messaging and Communication

AskOut communication features are for plan-related conversation.

• Messages may be stored so participants can see conversation history
• Recipients can see content you send in line with the feature (for example, others in the same plan thread)
• We may use automated and human review in line with our safety efforts and legal duties
• Media you send may be stored and displayed to recipients as part of the thread

Safety, Moderation, and Community Standards

We want AskOut to stay welcoming and activity-focused. You must follow our community guidelines and any in-app rules. Without limiting other remedies, we may warn, restrict, remove content, suspend, or terminate accounts for behavior that harms others or breaks our policies.

• Prohibited behavior (examples): harassment, hate, threats, illegal activity, spam, deception, impersonation, attempts to exploit or harm minors, or sharing others’ private information without permission
• Content expectations: keep plan posts and chats relevant to organizing and enjoying activities; avoid graphic, exploitative, or abusive material
• Reporting: use in-app reporting and blocking tools when something violates our rules or makes you uncomfortable. You can also email hello@askout.me for safety-related concerns
• Enforcement: we may investigate reports, remove content, limit features, or cooperate with authorities when required

Your Content and Responsibility

You are responsible for the content you upload and share—including photos, text, and files—and for ensuring you have the rights to post it. Do not upload content you do not have permission to use. You understand that other participants may see what you post according to how the Services work.

We may remove content or accounts that violate our terms, guidelines, or applicable law. We do not guarantee storage, display, or distribution of any user content.

Data Security

We use technical and organizational measures designed to protect personal information, including encryption in transit where appropriate, access controls, vendor reviews, and monitoring for abuse. No online service can guarantee perfect security; please use a strong device passcode and protect your account credentials.

Data Retention

We keep information for as long as needed to provide the Services, comply with law, resolve disputes, and enforce our agreements. Some records may remain for a period after account deletion where necessary for safety, fraud prevention, or legal reasons. When retention ends, we delete or anonymize data where feasible.

Your Rights and Choices

Depending on where you live, you may have rights under privacy laws (including, for individuals in the European Economic Area, the UK, and similar regions, rights under the GDPR and local equivalents). These may include:

• Access: request a copy of the personal data we hold about you
• Correction: ask us to fix inaccurate or incomplete data
• Deletion: ask us to delete certain data, subject to legal exceptions
• Restriction or objection: ask us to limit processing or object to certain processing based on legitimate interests
• Portability: receive certain data in a structured, commonly used format where applicable
• Withdraw consent: where processing is based on consent
• Lodge a complaint: contact your local data protection authority if you believe our processing violates applicable law

You can manage many choices directly in the app (profile edits, permissions, notifications). To exercise other rights, email hello@askout.me. We may need to verify your request and may decline requests that are unlawful, excessive, or risk others’ rights.

Children

AskOut is not intended for children under the age required by applicable law (often 13, or higher where local rules say so). We do not knowingly collect personal information from children. If you believe we have, please contact us and we will take appropriate steps.

International Transfers

We may process and store information in countries other than where you live. Where required, we use appropriate safeguards (such as standard contractual clauses approved by regulators) for transfers of personal data from the EEA, UK, or Switzerland.

Contact Us

Questions about this Privacy Policy or our privacy practices: hello@askout.me

Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version here and change the “Last Updated” date. If changes are material, we will provide additional notice as required by law or as we otherwise consider appropriate (for example, an in-app notice).